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Privacy Policy – Paralelo Tecnologia Ltda

Last updated: 19/08/2025.

Paralelo Tecnologia Ltda (“Paralelo”, “we”, or “our”) values your privacy and is committed to protecting the personal data collected in compliance with the Brazilian General Data Protection Law (Law No. 13.709/2018 – LGPD), the European General Data Protection Regulation (GDPR), and other applicable laws such as the California Consumer Privacy Act (CCPA).

This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use our online software and services (“Software”).

 

1. Data We Collect

We may collect the following information:

  • Data provided directly by the user: name, email, phone number, company, job title, and any other information entered during registration or through forms.

  • Usage data: access logs, interactions within the Software, performance metrics, IP address, device type, browser, and operating system.

  • Cookies and similar technologies: used for authentication, security, preferences, and usage analysis.

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2. Purposes of Processing

We use your personal data to:

  • Provide access to and use of the Software, including the trial version.

  • Deliver technical support and respond to requests.

  • Improve performance, security, and user experience.

  • Send communications about updates, new features, and relevant information (when permitted).

  • Comply with legal or regulatory obligations.

 

3. Legal Basis for Processing

The processing of personal data may occur based on:

  • Performance of a contract: when processing is necessary to enable the use of the Software.

  • Consent: when you choose to provide additional information or receive communications.

  • Legitimate interest: to maintain and improve the security and functionality of the Software.

  • Compliance with legal obligations: when required by applicable law or regulations.

4. Data Sharing

Your personal data may be shared with:

  • Service providers: cloud hosting providers, analytics tools, email systems, and technical support platforms.

  • Public authorities: when required by law or court order.

We do not sell, rent, or trade your personal data.

5. Storage and Security

  • Data is stored on secure servers, located in Brazil or abroad, depending on the service providers we use.

  • We adopt appropriate technical and organizational measures to protect data from unauthorized access, loss, destruction, or improper alteration.

6. International Data Transfers

If data is transferred outside Brazil or the European Union, we will adopt adequate safeguards such as Standard Contractual Clauses (SCCs) as required by the GDPR.

 

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes described in this Policy or as required by law. After this period, the data will be securely deleted or anonymized.

 

8. User Rights

You have the right to:

  • Confirm whether we process your personal data.

  • Access, correct, update, or request deletion of your personal data.

  • Request portability of your data.

  • Withdraw consent at any time.

  • File a complaint with the Brazilian National Data Protection Authority (ANPD), the European Data Protection Authorities, or other competent authority.

To exercise your rights, please contact us at: contato@paralelo.io

 

9. Cookies and Similar Technologies

We use cookies for authentication, security, personalization, and usage analysis. You may manage cookies directly in your browser settings, but doing so may affect the use of the Software.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the date of the last update indicated.

 

11. Contact

For questions or requests regarding this Policy or the processing of your personal data, please contact us at: contato@paralelo.io

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